FAQ
If There Is A Problem Processing Your Order Online, Please Email Or Call Us. We Will Process Your Order Immediately!
What are your shipping/handling options? When will my order arrive?
We ship via UPS, Standard Overnight, Priority Overnight, 2 Day, 3 Day Express Saver and Ground.
We ship via UPS, Standard Overnight, Priority Overnight, 2 Day, 3 Day Express Saver and Ground.
How much does shipping/handling cost?
Shipping/Handling will calculate on your order through the website automatically, you will be able to estimate shipping/handling before placing your order. The cost for shipping/handling is based on UPS calculations which take into consideration weight, size and recipient address.
Can I ship to multiple addresses in one order?
Yes, the system will allow you to order multiple products and ship to multiple addresses.
Yes, the system will allow you to order multiple products and ship to multiple addresses.
Can I track my shipment?
Yes, your order shipment confirmation will give you the link to track your package. You will to log in to your “My Account” area to do so.
Yes, your order shipment confirmation will give you the link to track your package. You will to log in to your “My Account” area to do so.
What if my shipment is lost?
Please call us, and we will do our best to help find where it is.
Please call us, and we will do our best to help find where it is.
How does local delivery work?
- We hand deliver within a 10 miles radius of our stores.
- Please specify delivery day and time in the notes section at checkout. You can also call the store to arrange delivery day and time.
- We do our best to accommodate requested delivery times, but there is no guarantee. We do guarantee that your order will be delivered on your requested date.
- Unless specified, all orders will be delivered same day.
- Orders cannot be left during the warm summer months. If recipient is not home, a second delivery attempt will be made. If an additional delivery is required, there will be additional fees.
Do you charge sales tax?
To deliveries made to NJ State addresses only
To deliveries made to NJ State addresses only
What payment options do you accept?
Credit Cards: MasterCard, Visa and American Express.
Credit Cards: MasterCard, Visa and American Express.
How will your charge show up on my credit card bill?
Mindy’s Munchies, LLC.
Mindy’s Munchies, LLC.
Are you a Kosher facility?
No, we are not a Kosher facility.
No, we are not a Kosher facility.
Are you a nut free facility?
No, we are not a nut-free facility. Our products may contain nuts or nut traces.
No, we are not a nut-free facility. Our products may contain nuts or nut traces.
Return and Refund Policy
We do not accept returns or issue refunds.
We do not accept returns or issue refunds.
Privacy Policy
We take your privacy seriously and will take all measures to protect your information. We only collect information we need that is related to your order.
We take your privacy seriously and will take all measures to protect your information. We only collect information we need that is related to your order.
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